Knowledgebase: Email
| TXT | Connecting Your BlackBerry To BluegrassNet E-Mail
Posted by , Last modified by Bianca Caston on 07 December 2018 03:05 PM
Due to the wide range of BlackBerry devices and carriers, the best option to find out about your Blackberry email setup is if you visit this link: Blackberry Support Pages
 
From there, you can choose your specific BlackBerry model, and follow the instructions given.
 
The following is the information you will need to set up your account:
 
Username: Your full email address
Password: Your email password
Incoming Server: mail.bluegrass.net (port 110)
Outgoing Server: mail.bluegrass.net (port 25)
If your outgoing server settings cannot authenticate, it could be because you cannot use mail.bluegrass.net as your outgoing server with your cellular provider. If this is the case, you will need to go to your provider's store, or call your specific provider's customer service line to request the required address of their outgoing mail server. The following is a list of the most common cellular providers with contact information.
 
AT&T
1-800-331-0500 from any phone [Hours: Monday - Sunday, 8AM - 9PM local time]
611 from your mobile phone  [Hours: Monday - Sunday, 8AM - 9PM local time]
Disability Resources [Hours: Monday - Friday, 10AM - 10PM ET; Saturday, 11 AM - 7:45 PM ET; Closed Sunday]
 
Verizon
1-800-922-0204 from any phone  [Hours: Monday - Sunday, 7AM - 9PM local time]
*611 from your mobile phone [Hours: Monday - Sunday, 7AM - 9PM local time]
Verizon Wireless National Accessibility Customer Service [Hours: Monday - Friday, 8:30 AM - 5:30 PM ET]
 
Sprint
888-211-4727 from any phone for Sprint phones
800-639-6111 from any phone for Nextel phones
Dial *2 from your mobile phone
 
T-Mobile
1-877-453-1304 from any phone 
611 from your mobile phone 
Hearing and speech impaired 
1-877-296-1018  [Hours: Monday - Sunday, 3AM - 10PM PT]
If you have any further questions or concerns, please email support@bluegrass.net or call 502-589-4638       

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